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Terms & Conditions

Terms of Purchase

Each product offered for sale, can be selected on a dedicated web space that will display photographic images, the unit price including colours and different sizes available (where applicable).

The images and the colours of the products offered for sale may, in some cases, not match the real colours due to technical features and the resolution of the equipment and software that comes with the computer used by the Client. The images and colours, therefore, should be considered as indicative and illustrative. 
In order to perform each Order in respect of the Products selected the Client must follow the instructions and procedures made available on the Site.

The client is asked to verify the accuracy of the contents of each Order just before confirming it, completing the Order form according to the instructions provided on the corresponding page of the Site. At the same time the end of each Order, the confirmation of having carefully read and accept the Terms and Conditions and any Specific Provisions will be required to the Client. In case of non-acceptance of the Terms and Conditions and any Specific Provisions will not be possible to complete the Order.

If the Client wants to make changes or corrections to his/her Order prior to the confirmation of it, the Client must require it to Nirvana Debonair, sending an e-mail to Customer Service. Generally, the confirmed order cannot be further modified or cancelled, except in the cases explicitly indicated in the General Conditions, or from any Specific Provisions or otherwise in the cases exclusively provided by the applicable local regulations.

Prices and Terms of Payment

The prices of the Products offered for sale and listed on the site are NOT VAT included due to age range.

The prices of the Products are in GBP.

The total amount of each Order will also include the shipping costs calculated as specified in the delivery details link on the site. 

Nirvana Debonair reserves the right to change prices for the Products offered for sale at any time and without notice. The prices indicated on the Site will be applied to the Client in all cases at the time of confirmation of each Order.

Payment for Products can be paid by all major credit and debit cards (MasterCard, Visa, Maestro, AMEX) via PayPal. 

Payment transactions by credit card will be governed by the rules adopted by the individual Circuits credit card.

The confirmation of the success of each Order will take place only after verification of the credit card data of the Client and after receiving the authorisation to carry out the charge on that credit card. The charge on the credit card of the Client will be made only after the delivery of each Order.

For the prior commitments of the "plafond” of the credit card in case of cancellation of Orders or for locations of them will be worth the same contractual terms of the individual circuit operators of credit card.

The data of the credit card will be handled in the strictest confidence directly by the transmission circuit. Nirvana Debonair is not responsible for misuse and abuse of the credit cards by third parties upon the payment of the products purchased on www.nirvanadebonair.co.uk  In this regard Nirvana Debonair reserves the right to cancel the transaction if suspicion of fraudulent use of credit cards.
In order to ensure more security, additional information or documents could be requested at any time. Without these, Nirvana Debonair reserves the right not to accept the transaction.

Product Availability

The Client acknowledges that the stocks of the Products offered on the Site are limited.

Occasionally, it can be possible that one or more Products would be not available. In this case, Nirvana Debonair will inform the Client as soon as possible, and in any case, no more than 5 working days from the receipt Order, by phone or e-mail.

In the case that the Order is found not to be available at all, the Customer Service will
send an e-mail as soon as possible by e-mail to the Client to inform him/her that the Order
cannot be processed.

If the Order would be partially available (one or more Products is not available), the Customer Service will contact the Client as soon as possible with the details of the items in stock. In any case, the partial order will still be processed, unless a specific request from the Client to the Customer, contact Customer Service (via e-mail).

In the case of cancellation of the Order no charges will be made to the credit card of the Client. If the charge had already occurred, the re-credit will be made as soon as possible and in accordance with the policy of the single circuit operators of credit cards.

It is expressly understood that when each Order is sent to the internal structure of Nirvana Debonair responsible for his escape, an e-mail to the real taking charge will be sent to the Client. In some cases (short time of delivery of the order), the e-mail in question will be replaced directly by a shipping confirmation.

Right of withdrawal

Nirvana Debonair aims to guarantee to the Client the opportunity to exercise the right of withdrawal in the best possible condition.

The Client is entitled to withdraw from each Order concluded, without any penalty and without specifying the reason, no later than the deadline of 14 days from the day of receipt of the Products. Otherwise Nirvana Debonair will not accept the return.

To exercise the right of withdrawal, the Client must return the Products to Nirvana Debonair delivering to the courier for the delivery no later than the deadline of 14 days from the date of receipt of them. Otherwise Nirvana Debonair will not accept the return.

The right of withdrawal, in addition to the terms and conditions as above, is intended to be correctly exercised when the following conditions have been fully respected:

a) the Products must be returned in original condition and packaging;
b) must not be worn 
c)Nirvana Debonair will verify that the returned Products will be in the original condition. Otherwise Nirvana Debonair will not accept the returned Products and will return to the Client the Products without the additional shipping fees.

In case of exercising the right of withdrawal, as indicated above, and verified that the Products are in the original condition, Nirvana Debonair will give the instructions to the Bank for crediting the amounts already charged to the credit card of the Client as soon as possible and within 7 days from the date of receipt by the logistics Nirvana Debonair.
The amounts will be considered to have been refunded if they are actually credited with not later than the expiry of that period. Nirvana Debonair will in no way be responsible for the delays in crediting attributable to the bank.

Nirvana Debonair will refund to the Client the value of the returned goods, excluding the
shipping costs.

Responsibility for defective products

Nirvana Debonair is responsible for any defects of the Products, included the non-conformity of the products received by the Client on the site.

In compliant with the Consumer Code, in case of defects the Client has the right to obtain the correction of the goods free of charge, by repair or replacement, or to obtain an appropriate price reduction or cancellation of the contract related to the products of the issue.

The costs of the returning for defective Products or for non-conformity of the Products in relation to the Order will be borne by Nirvana Debonair, as well as the shipping costs supported by the Client.